Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: 2019 JLUR Hard Top Paint Issue

  1. #1
    Fresh Catch
    Join Date
    Nov 2020
    Location
    North Carolina
    Posts
    12

    2019 JLUR Hard Top Paint Issue

    Earlier this year I had noticed an area of missing paint above the rear window's left hinge and very thin paint throughout the recessed area that the rear window rest in while closed. This hard top has the black satin finish factory paint that I prefer on these hard tops. I've taken it to the dealership for them to assess it and send pictures into whoever makes decisions at FCA. Immediately the paint and body shop manager stated that given the location of the missing paint, the only way to fix is to repaint the entire top (requires side glass removal also) since he cannot match this paint. He explained that this hard top paint requires a special type of application process since it is applied electrostatically and etc...

    Okay, so a repaint will consist of 2 stage paint and will definitely be more or less shiny. I am 100% certain that is not the look I want. I was told we have to wait on FCA to decide on whether to repaint or replace the top. Anyone dealt with this type of problem before? I'm looking for something to help avoid a top repaint that I know I'll hate.

  2. #2
    Knows a Thing or Two
    Join Date
    Mar 2018
    Location
    Arkansas
    Posts
    500
    Quote Originally Posted by Sea Serpent View Post
    Earlier this year I had noticed an area of missing paint above the rear window's left hinge and very thin paint throughout the recessed area that the rear window rest in while closed. This hard top has the black satin finish factory paint that I prefer on these hard tops. I've taken it to the dealership for them to assess it and send pictures into whoever makes decisions at FCA. Immediately the paint and body shop manager stated that given the location of the missing paint, the only way to fix is to repaint the entire top (requires side glass removal also) since he cannot match this paint. He explained that this hard top paint requires a special type of application process since it is applied electrostatically and etc...

    Okay, so a repaint will consist of 2 stage paint and will definitely be more or less shiny. I am 100% certain that is not the look I want. I was told we have to wait on FCA to decide on whether to repaint or replace the top. Anyone dealt with this type of problem before? I'm looking for something to help avoid a top repaint that I know I'll hate.
    Eddie had an issue with his hardtop above the rear window. I believe the dealership replaced the entire hardtop.


    Sent from my iPhone using JL Wrangler Jeep Forum mobile app

  3. #3
    Fresh Catch
    Join Date
    Nov 2020
    Location
    North Carolina
    Posts
    12
    Quote Originally Posted by JP223/3USA View Post
    Eddie had an issue with his hardtop above the rear window. I believe the dealership replaced the entire hardtop.


    Sent from my iPhone using JL Wrangler Jeep Forum mobile app

    Good to know it's something they've handled before and a replacement was approved. I'm still awaiting a reply from my dealership. I'm just glad I've held off getting the headliner kit for my top since its most likely to be replaced.

  4. #4
    Meme King JTCO's Avatar
    Join Date
    Mar 2017
    Location
    Mom's Basement
    Posts
    4,940
    Quote Originally Posted by Sea Serpent View Post
    Earlier this year I had noticed an area of missing paint above the rear window's left hinge and very thin paint throughout the recessed area that the rear window rest in while closed. This hard top has the black satin finish factory paint that I prefer on these hard tops. I've taken it to the dealership for them to assess it and send pictures into whoever makes decisions at FCA. Immediately the paint and body shop manager stated that given the location of the missing paint, the only way to fix is to repaint the entire top (requires side glass removal also) since he cannot match this paint. He explained that this hard top paint requires a special type of application process since it is applied electrostatically and etc...

    Okay, so a repaint will consist of 2 stage paint and will definitely be more or less shiny. I am 100% certain that is not the look I want. I was told we have to wait on FCA to decide on whether to repaint or replace the top. Anyone dealt with this type of problem before? I'm looking for something to help avoid a top repaint that I know I'll hate.
    Can you post some pictures.

  5. #5
    Meme King JTCO's Avatar
    Join Date
    Mar 2017
    Location
    Mom's Basement
    Posts
    4,940
    Quote Originally Posted by JP223/3USA View Post
    Eddie had an issue with his hardtop above the rear window. I believe the dealership replaced the entire hardtop.
    Quote Originally Posted by Sea Serpent View Post
    Good to know it's something they've handled before and a replacement was approved. I'm still awaiting a reply from my dealership. I'm just glad I've held off getting the headliner kit for my top since its most likely to be replaced.
    Here's Eddie and Cindy's JL hardtop issue: https://jlwrangler.com/showthread.ph...t-Would-You-Do

    Sounds a little different than what you're dealing with though.

  6. #6
    Fresh Catch
    Join Date
    Nov 2020
    Location
    North Carolina
    Posts
    12
    Quote Originally Posted by JTCO View Post
    Can you post some pictures.
    I'll definitely get some soon, just been really busy at work. Been working so much I thought today was Thursday LOL.

  7. #7
    Fresh Catch
    Join Date
    Nov 2020
    Location
    North Carolina
    Posts
    12
    Quote Originally Posted by JTCO View Post
    Here's Eddie and Cindy's JL hardtop issue: https://jlwrangler.com/showthread.ph...t-Would-You-Do

    Sounds a little different than what you're dealing with though.
    Wow! That's much worse and more visible than my paint issue. Based on what I was told, they cannot touch these hard tops up that have the black satin finish and from the description of the steps required for repainting the entire top (including the two front panels) are time consuming and will not match the factory color or sheen. Not to mention it will absolutely cause me to dislike it. Still waiting on word from the dealership.

  8. #8
    Fresh Catch
    Join Date
    Nov 2020
    Location
    North Carolina
    Posts
    12
    Here are some pictures showing the missing paint above the left hinge on the rear window. Best I could do in my garage.
    Attached Images Attached Images

  9. #9
    Meme King JTCO's Avatar
    Join Date
    Mar 2017
    Location
    Mom's Basement
    Posts
    4,940
    Quote Originally Posted by Sea Serpent View Post
    Here are some pictures showing the missing paint above the left hinge on the rear window. Best I could do in my garage.
    I just looked at ours. It has a little bit of the same thing. I never noticed it before. I don't think we'll do anything with it to be honest.

  10. #10
    Fresh Catch
    Join Date
    Nov 2020
    Location
    North Carolina
    Posts
    12
    Quote Originally Posted by JTCO View Post
    I just looked at ours. It has a little bit of the same thing. I never noticed it before. I don't think we'll do anything with it to be honest.
    If that was all mine had I may have just lived with it too. It must have been a run of hard tops with this issue then. Need to compare build dates. Also, to be accurate, mine also had a larger thin paint area in the rear window recess that the dealership body shop attempted to repaint with flat black and it looks worse to me than before they touched it. Pictures are unable to pick up the difference in paint color and texture. This touch up occurred at the same time they were repairing the bubbling paint on my right rear door at the hinges. You should look there for any paint issues too. Anyway, I'm still waiting on word from my dealer for their plan of action. Since they botched an attempt to hide a paint issue, maybe it wont be too hard to get an approval for a new top.

Page 1 of 2 12 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •