Results 1 to 10 of 10

Thread: Trouble with Tazer Lite

  1. 03-12-2019, 05:55 PM #1
    Bongoray
    Bongoray is offline
    Fresh Catch Bongoray's Avatar
    Join Date
    Jan 2018
    Location
    Buffalo, NY
    Posts
    45

    Trouble with Tazer Lite

    All,

    Has anyone else had an issue with their Tazer JL lite? My Tazer had been working flawlessly since I purchased it in November until I updated the firmware successfully and disconnected it from my computer (mac). I then plugged it into my 2018 JLUR and the Jeep does not recognize it. I then tried connecting to the Tazer with the ZPU software app and the unit will not connect. It shows the USB port as a connection path, but it will not connect. I then retried to connect via PC and was not able to connect. So now I have a Tazer that will not connect to my Jeep, Mac nor PC.

    I've reached out to ZAutomotive and he has been responsive at first through FB messenger, but my last response from them was Saturday.

    Any thoughts?

    Thanks


    Sent from my iPhone using JL Wrangler Jeep Forum mobile app
    Reply With Quote Reply With Quote
  3. 03-12-2019, 07:56 PM #2
    doubletapdaddy
    doubletapdaddy is offline
    Old Timer doubletapdaddy's Avatar
    Join Date
    Apr 2018
    Location
    Colorado Springs
    Posts
    3,051
    Did you remember to unmarry the Tazer from your Jeep prior to updating the software?
    GOJIRA - 2018 Mojito! JLUR
    Reply With Quote Reply With Quote
  4. 03-13-2019, 02:07 AM #3
    Bongoray
    Bongoray is offline
    Fresh Catch Bongoray's Avatar
    Join Date
    Jan 2018
    Location
    Buffalo, NY
    Posts
    45
    Quote Originally Posted by doubletapdaddy View Post
    Did you remember to unmarry the Tazer from your Jeep prior to updating the software?
    Yes. I followed all instructions. It was unmarried before making any changes.




    Sent from my iPhone using JL Wrangler Jeep Forum mobile app
    Reply With Quote Reply With Quote
  5. 03-13-2019, 02:52 AM #4
    Wranglerman
    Wranglerman is offline
    Caught the Bug Wranglerman's Avatar
    Join Date
    Jan 2019
    Location
    Katy Texas
    Posts
    58
    I had this happen to me when I updated, I ended up getting with Joe at Zauto and they walked me thru formatting the Tazer and reinstalling the software, it’s under the recovery section for Macs
    My insurance company asked me if my Jeep was modified and of course I said no...
    Reply With Quote Reply With Quote
  6. 03-13-2019, 10:02 AM #5
    doubletapdaddy
    doubletapdaddy is offline
    Old Timer doubletapdaddy's Avatar
    Join Date
    Apr 2018
    Location
    Colorado Springs
    Posts
    3,051
    Quote Originally Posted by Bongoray View Post
    Yes. I followed all instructions. It was unmarried before making any changes.
    Gotcha. Hopefully you get this sorted out soon.
    GOJIRA - 2018 Mojito! JLUR
    Reply With Quote Reply With Quote
  7. 03-13-2019, 10:27 AM #6
    DavidDJL69
    DavidDJL69 is offline
    Hooked DavidDJL69's Avatar
    Join Date
    May 2018
    Location
    Washington
    Posts
    142
    Is this just a Mac thing or does it involve all computers?


    Sent from my iPad using JL Wrangler Jeep Forum mobile app
    Reply With Quote Reply With Quote
  8. 03-13-2019, 11:45 AM #7
    Bongoray
    Bongoray is offline
    Fresh Catch Bongoray's Avatar
    Join Date
    Jan 2018
    Location
    Buffalo, NY
    Posts
    45
    Quote Originally Posted by DavidDJL69 View Post
    Is this just a Mac thing or does it involve all computers?


    Sent from my iPad using JL Wrangler Jeep Forum mobile app
    I can't connect with Mac nor PC.


    Sent from my iPhone using JL Wrangler Jeep Forum mobile app
    Reply With Quote Reply With Quote
  9. 03-13-2019, 11:46 AM #8
    Bongoray
    Bongoray is offline
    Fresh Catch Bongoray's Avatar
    Join Date
    Jan 2018
    Location
    Buffalo, NY
    Posts
    45
    Quote Originally Posted by Wranglerman View Post
    I had this happen to me when I updated, I ended up getting with Joe at Zauto and they walked me thru formatting the Tazer and reinstalling the software, it’s under the recovery section for Macs
    How did you reset it if it won't connect?


    Sent from my iPhone using JL Wrangler Jeep Forum mobile app
    Reply With Quote Reply With Quote
  10. 03-14-2019, 04:16 AM #9
    Wranglerman
    Wranglerman is offline
    Caught the Bug Wranglerman's Avatar
    Join Date
    Jan 2019
    Location
    Katy Texas
    Posts
    58
    If you use the recovery option it should format it back, just follow the instructions for Recovery
    My insurance company asked me if my Jeep was modified and of course I said no...
    Reply With Quote Reply With Quote
  11. 03-14-2019, 08:58 AM #10
    Bongoray
    Bongoray is offline
    Fresh Catch Bongoray's Avatar
    Join Date
    Jan 2018
    Location
    Buffalo, NY
    Posts
    45
    Yes. I was able to format it with instructions they sent me. I wish they included those in the manual.


    Sent from my iPhone using JL Wrangler Jeep Forum mobile app
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Forum Rules