Why have you not gotten a lawyer yet?
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Well to be honest, I wanted to go the easiest path with least conflict. The buyback company is great, so far. He responds to my emails within minutes and offers me advice and solutions.. we are both just waiting on the slow sales manager who, according to my sales person, is great at procrastinating and is slow to file his paperwork.
My main reasons for not lawyering up are the cost, and the fact that this will prolong the buyback by months. Stericycle will stop talking to me and pass me along to their lawyers, and it will be all lawyers talking to lawyers, but get in line with everyone else and their lawyers. Honestly, if the dealership was on the ball, I would be in my new Jeep this week. If you google this situation up, you can see the folks who got lawyers involved are settling in 6-8 ,months... those without lawyers settle in 3-6 weeks. I did not file an official lemon law, just doing a jeep swap once the dealership submits their paperwork.
I suspect the hold-up could be the mods I requested to bump up my MSRP. I asked for 37" tires, and last I heard from my sales person (who just told me she was informed by the slow manager that she is no longer working on my buyback, she needs to just sell her jeeps) that there was some dispute over whether the 37" Nitto would fit on the stock wheels or not. Parts/Service guys say they will, the slow sale manager says they will not... I offered to order aftermarket wheels and pay for those out of pocket to speed this along. Have not heard from the sales manager about this.