I think part of the red flag being thrown up here is that many have asked why this kit is priced so high when considering what is included in it (compared to other kits).
The common response is that Dynatrac is a trusted, proven and reliable brand with high quality parts - and that the kit has gone through extensive R&D and tuning with a high level of precision and attention to detail.
So, many people are spending the money on this with the understanding that it has been engineered with a high level of precision and expertise and are expecting a level of reliability and dependability above other options.
Alas, when issues like this pop up, all of the remarks about precision engineering, paying for extensive R&D and testing, quality parts, etc. are called into question.
I’m still optimistic and excited for my kit to come in. I’ll be installing very carefully, and will of course plan to stop torquing when EITHER I hit the recommended settings OR I begin to question the integrity of the crush sleeves (in which case I’ll call DT to report my torque settings and ask for a recommendation).
To be 100% fair, other brands have been bashed and torn apart by some of the veterans here, with photos showing malformed/damaged/failed parts and strong comments about not buying or trusting products from companies with such issues. I believe the group who has done extensive research on JL kits has seen those posts, and also saw the veteran group her endorse DT - but now that concerns are popping up with this DT lift, the less experienced people like myself are confused and wondering what the best path forward is. After all, we were encouraged to steer clear of other products by stories and photos similar to what are popping up here.
DT has been awesome with answering my calls (and called me back multiple times today to discuss further). Their customer service has been awesome. I’m not sure if it’s good or bad that they can’t reproduce - it’s good to hear that they aren’t also having issues, but it might be better if they did have the same issue because as their track record shows, their CS is awesome and we know they’d fix any issue if they could actually find the issue.
I plan to keep an eye out here for further developments and will also post back with my findings - hopefully in the next week or two (was hoping to receive my kit today/tomorrow to install over the weekend but delivery has slipped so I may need to wait a week or even two before I can install).
Sent from my iPhone using
JL Wrangler Jeep Forum mobile app